If your preferred printer still appears on the queue, remove it from the list and re-add it to the list since the printer's queue may be corrupted. Also, the printer can't be seen on your mac may result from printer's power off or loose connection to your mac, check it. If there is no printer appearing on your mac, you need to manually add your preferred printer into the list of your devices by go to Finder>Apple Menu>System Preference>Printers&Scanners> Add>Select your printer from the list. If yes, get the paper out carefully.Ĭheck if the printer can be seen on the Mac: Make sure you are printing with the default printer that displayed on your mac. Have You Done These Before Asking for Technical Support?īefore going for technical support from printer supplier or PDF tool developer, there are some fundamentally basic things to do.Ĭheck the paper in the printer feed tray: Make sure you have enough paper in the printer’s feed tray, also check if there is a paper jam stopping the printing.